Social media for business: Key takeaways from Hootsuite 2024 report
Social media for business: Key takeaways from Hootsuite 2024 report

Social media for business: Key takeaways from Hootsuite 2024 report

When it comes to social media marketing, business owners continually seek strategies that maximise returns while resonating with their audience. The newly released Hootsuite Social Trends 2024 Report unveils critical insights that can redefine how businesses approach social media marketing in the coming year. 

Here’s a guide, tailored for business owners, to navigate these trends effectively.

1. Elevating ROI: The core objective

In 2024, the emphasis on ROI (Return on Investment) in social media marketing is more pronounced than ever. The shift from trend-chasing to performance-focused strategies signifies a mature approach in the social marketing domain. For business owners, this means prioritising tactics that deliver measurable results while discarding non-performing strategies. To do this:

  • Implement a regular review process for your marketing strategies. 
  • Utilise analytics tools to identify high-performing tactics and reallocate resources away from underperforming areas.

2. AI: The new frontier in authenticity and efficiency

The advent of generative AI marks a pivotal shift in social media management. While AI enhances efficiency, especially in tasks like text revision and image editing, the challenge lies in balancing this efficiency with authentic brand representation. As a business owner you should look at ways to:

  • Integrate AI tools judiciously to handle routine tasks.
  • Maintain a human touch in strategic areas like content strategy and community interaction to preserve authenticity.

3. Understanding audience dynamics in the age of AI

Deep insights into your audience’s demographics, interests, and perceptions of AI are crucial for effective AI integration in your social media strategy. Tailoring AI usage and content to align with audience preferences can significantly enhance engagement. To evaluate these, use the following key measures:

  • Gather data on audience preferences through analytics and surveys.
  • Customise AI implementation and content strategy based on these insights.


4. Balancing AI and human interaction

While AI can efficiently handle certain aspects of social media management, the human element remains irreplaceable in building trust and relationships. Overreliance on AI may risk losing audience trust. Some best practices on this front include:

  • Employ AI for tasks like brainstorming and content suggestions.
  • Ensure human oversight in areas like content strategy formulation and audience engagement.

5. Formulating AI policies for consistent branding

To mitigate risks and ensure effective AI use, establishing clear AI policies and best practices is crucial. These guidelines should cover ethical considerations, legal compliance, and security protocols. To help you with this, consider the following:

  • Develop an AI policy that includes legal, ethical, and security aspects.
  • Create a comprehensive AI style guide for consistent, brand-aligned content across channels.


6. Choosing the right platforms for maximum impact

Given the vast array of social media platforms, focusing on those that yield the best results is essential. This approach involves identifying your “hero platforms” – the channels that drive the most engagement and ROI. To ensure a more strategic approach:

  • Conduct a thorough audit of your social media platforms.
  • Focus your efforts and resources on the most effective platforms, considering scaling down or eliminating underperforming ones.


7. ROI: Platform-specific evaluation

Assessing the ROI for each platform helps in understanding their individual contributions to your overall marketing success. This analysis guides investment decisions and resource allocation. To do this:

  • Utilise tools and methods to calculate and compare each platform’s ROI.
  • Prioritise platforms with higher ROI and re-evaluate investment in lower-performing ones.


8. The shift towards entertainment in content strategy

Audiences on social media favour entertaining content over blatant self-promotion. Incorporating entertainment into your content strategy can significantly enhance audience engagement and brand perception. Some content development tipis include:

  • Develop engaging, entertaining content that offers value beyond promotion.
  • Balance informative and inspirational content with light-hearted, entertaining material.

All in all, adapting to these trends requires a strategic, data-driven approach that balances technological advancements with the human touch. By implementing these insights, business owners can effectively leverage social media to build stronger brand connections, enhance audience engagement, and drive tangible business results.

Looking for tailored strategies to boost your brand’s social media performance? Discover how my comprehensive social media services, including audits, strategic planning, management, and training, can elevate your online presence. Click here to learn more about how I can help transform your social media strategy.

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